Human help during beta

Support

Stuck on your plan, signing in, or managing your data? Email support@pathandpenny.com from the email tied to your Path & Penny account.

Safety note

Path & Penny support will never ask for your bank password, Plaid credentials, authenticator app code, full card number, or private API keys. Send enough context to debug, not secrets.

Your life plan and calculations

Start with Your life to model a decision. My numbers is where you can refine your income, spending, assets, and debts.
Open Assumptions & math in your plan to understand the estimates. Projections are possibilities, not promises.
If something looks wrong, tell us the page, what you expected, and what happened. Use rounded sample amounts rather than sending sensitive financial details.

Account deletion and privacy requests

Settings > Delete Account deletes your account and synced financial data after you type DELETE to confirm.
Export anything you want to keep first. Deletion cannot be undone.
If deletion fails, contact support from your account email. Do not send passwords or verification codes.

Signing in and getting started

Use Forgot password? on the sign-in page if you need a reset link. Check your spam folder before requesting another email.
New accounts start with three short setup chapters. Estimates are enough to begin, and you can refine them later.
This beta is free. You do not need a credit card or a bank connection; live bank syncing and paid plans are not included in this release.

Response expectations

During beta, we aim to reply within two business days. For privacy or deletion requests, we verify account ownership first, then confirm completion by email.

Email support Read privacy policy